Freight factoring questions
Short, plain answers. Longer guides live in Facts First.
Reports and scores
What’s in a Factor Facts report?
Three things: what the factor advertises, what the contract says, and what verified drivers report. Each one stays in its own place. Open a factor from the directory.
Why do some factors have no score?
A score needs 5 verified reviews from different carriers. Until then the report shows the advertised facts and “No reviews yet.”
Can a factor pay for reviews or a better score?
No. Factors can’t pay for reviews, scores or rankings, and we never remove a review because a factor asks.
Factoring basics
What’s recourse vs non-recourse?
Recourse means you may have to pay the factor back if your customer never pays. Non-recourse means the factor takes that risk, under the rules in the contract. Ask which one a factor advertises before you sign. Where our facts come from
What’s a reserve?
It is the part of the invoice the factor holds back and sends after your customer pays. The amount and the timing belong in your agreement. If that money is late, start with the steps for the rest of the payment. Payment late? Do this now
Do I have to factor every load?
Some agreements say yes. The report lists that only when the factor advertises it. Paste your own agreement and look for a minimum or an all-loads clause. Find the important parts of your contract
What’s a UCC filing?
A UCC filing is the factor’s public claim on your invoices. A new factor will usually want it released before they fund you. The UCC letter asks them to end that filing. Ask to end a UCC filing
Problems and leaving
What if pay is late?
Start with our late payment steps. They include a message you can copy to your factor. Payment late? Do this now
Can I switch factors mid-contract?
The notice section of your agreement decides that. Our exit steps walk through the letter, the payoff, and the UCC filing. How to leave your factor in 5 steps
How do I leave?
Find the notice section in your agreement, send notice in writing the way it says, and ask about the UCC filing. Our exit steps walk you through all five.
Already factoring?
Already factoring? Tell other drivers how it went. Two minutes, checked before it goes live.